Reference

habanero88 Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS for account transactions.

Account dataWallet recordsDevice detailsCookie choices
habanero88 habanero88 Privacy Policy For Your Account
PRIVATE HELP PATH

Get Privacy Help Beside Cashier

A direct support request helps us locate the right account record without asking you to post personal details in a public space. Choose the route that matches your question, and include only the details needed to identify the request. We can help you understand a wallet reference, correct an account field, or ask for a copy of data linked to your sign-in.

Team online

Account request

Use the account support path when you want to check your stored phone or email details. We may ask for an account step or verification detail before discussing private records.

Wallet receipt

Send a payment receipt reference through support when DANA, OVO, GoPay, QRIS, bank transfer or virtual account data needs matching with your account.

Data change

Ask us to correct or review personal details through the support route beside the cashier path. We will explain which records can be changed and which must remain retained.

HANDLING YOUR RECORDS

See How Data Stays Account-Specific

We separate account questions from general lobby activity so a privacy request reaches the correct record.

Account data

When you open an account, we receive the details needed to create and maintain that account. Phone verification can confirm access before we discuss account-specific records with you.

Device activity

A phone or desktop session may provide device and sign-in details used to detect unusual access. These records help us distinguish your normal account path from a new session.

Cookie choices

Cookies can remember session preferences and help pages load according to your choices. You can manage cookie settings in your browser, although some account functions may then need another sign-in.

Account security

We use sign-in checks and account verification before handling private requests. Never send a password or wallet PIN in a support message; payment status can be checked with a receipt reference.

Retention period

We keep records for as long as they support account operation, dispute handling, security checks, or a legal obligation. When a purpose ends, records are removed or separated where practical.

Change requests

Contact support to request a copy, correction, or suitable removal of personal data. Tell us which account detail is involved, and we may verify your identity before making changes.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They cover payment references, device records, cookies, account access, and the steps for asking us to change or provide personal data.

It covers account details, verification records, device activity, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer, or virtual account use.

Phone verification helps confirm that the person requesting account access or a data change controls the relevant account. We use it for account checks, not as a public profile detail.

Yes. The Privacy Policy covers transaction references connected with DANA, QRIS, OVO, GoPay, bank transfer, and virtual account activity, so we can trace status without requesting your wallet PIN.

You can contact support with a request for the personal data linked to your account. We may verify your identity first, then explain the records available and any lawful reason for withholding part.

Send a data-change request through the account support path and name the incorrect field. After an account check, we can correct eligible details or explain why a transaction record must remain unchanged.

Cookies may retain session preferences and support account navigation on your phone or desktop. Browser controls let you change cookie choices, though disabling some cookies can require another sign-in.

Use the support route beside the cashier path and state that your request concerns the Privacy Policy. Include your account contact detail or receipt reference, but never include a password or wallet PIN.